Cancellation & Refund Policy – Vyantara Holidays

1. General Guidelines

• All cancellations must be communicated in writing via email to info@vyantaraholidays.com or by calling us at 6399334276.
• Refunds, if applicable, will be processed within 7–10 business days after confirmation.
• Refunds are made to the original payment method used at the time of booking.

2. Cancellation by Traveler

• More than 30 days before departure: Full refund, minus nominal administrative charges.
• 15–30 days before departure: 50% of the package cost will be refunded.
• 7–14 days before departure: 25% of the package cost will be refunded.
• Less than 7 days before departure / No-show: No refund.

3. Cancellation by Vyantara Holidays

If a tour is canceled due to insufficient bookings, operational issues, or unforeseen circumstances, travelers will be offered:

• A full refund, OR
• The option to reschedule or transfer to another package of equal value.

4. Force Majeure
No refunds will be provided for cancellations caused by events beyond our control, including but not limited to: natural disasters, weather conditions, strikes, political unrest, or government regulations. In such cases, we will make every effort to reschedule or adjust the itinerary.

5. Refund Exceptions

• Costs already incurred for hotel bookings, permits, or third-party services may be non-refundable.
• Adventure activities (trekking, rafting, safaris) are subject to separate cancellation rules depending on local operators.
• Customized packages may have different refund terms, communicated at the time of booking.

6. Partial Refunds
If a traveler chooses to cut short the trip voluntarily, refunds will not be applicable for unused services such as hotel stays, meals, or sightseeing.

7. Travel Insurance
We strongly recommend purchasing travel insurance to cover unexpected cancellations, medical emergencies, or trip interruptions.